Crowne Plaza - Borjomi, an IHG Hotel

My stay at Crown Plaza Hotel in Borjomi was exceptional. The staff were incredibly friendly and helpful, some of the best I've ever encountered. They were professional, always wearing smiles, and went above and beyond to ensure a pleasant stay. The room was clean, comfortable, and offered a stunning view of the river and mountains. The highlight was the amazing terrace, where I could relax and take in the beautiful surroundings. The lobby was stylishly designed, adding to the overall ambience of the hotel. As a thoughtful gesture, they provided cake and fruits along with a nice welcoming note, which added a personal touch to the experience. Additionally, the hotel offered free parking for my car, which was convenient. The location, next to Borjomi Central Park with a free park entrance, was perfect for exploring the area. Overall, my stay at Crown Plaza Hotel exceeded my expectations, thanks to the friendly staff, comfortable accommodations, and convenient location. I highly recommend it to anyone visiting Borjomi.

In the summer, the view is breathtaking, the ambiance is refreshing, and I regard it as an exceptional resort. Numerous services are available in the vicinity. I discovered bakeries, grocery stores, traditional Georgian cuisine, and halal restaurants. Additionally, the hotel is situated in close proximity to a park and a children's play area. Gogi, the receptionist, was exceedingly accommodating and extended us several offers. I am satisfied with this experience and would recommend it to anyone. Many Arabs were present at the hotel today.

This was my second time in Borjomi and my second stay here. I love this hotel. The staff were amazing. I am an IHG member so got an amazing room with a large balcony with a mountain view and furniture including 2 chaise lounges. The restaurant was excellent for dinner featuring a bit of Georgian and European cuisine. I didn't book with breakfast because I've been on the road for 3 weeks and was sick of breakfast, but there is nowhere outside of the hotel to have breakfast early in the morning so I paid $25 per person for breakfast. By Georgian standards, the breakfast buffet is nice and you can order omelettes. But the day before, I had eggs Benedict with Kamkachka crab in Batumi ($18.00) so I wasn't impressed. I will definitely stay here in my next visit - largely because of the wonderful staff!

In general, my family and I enjoyed staying in the hotel.

It was truly an exceptional experience. The hotel offered a wealth of amenities that elevated my stay to new heights – including a stunning yoga room, 24/7 gym, swimming pool, spa, and more. Plus, the room provided a beautiful view of the mountains and river, with a huge park just next to the hotel. But what truly sets this hotel apart is its staff. Everyone went above and beyond to ensure my stay was nothing short of extraordinary. Their warmth, attentiveness, and eagerness to assist made me feel like a VIP from the moment I arrived.